Privacy Statement

Step2Progress Ltd (Step2Progress) is committed to protecting your privacy and developing technology that gives you a safe and secure online experience. This Statement of Privacy governs data collection and usage. By using this website you consent to the data practices described in this statement.

If you are under 18 years old, please obtain the consent of your parent or guardian before you provide any personal information to Step2Progress. Your data will be stored and processed in whole or in part in the United Kingdom. If you access this website outside the United Kingdom, your usage of the site constitutes consent to the transfer of your data from the country of access into the United Kingdom.

Collection of your Personal Information

Step2Progress collects personally identifiable information, such as your e-mail address, name, home/work address and telephone number. Step2Progress also collects anonymous demographic information, which is not unique to you, such as your post code, age, gender, preferences and interests.

In addition to providing general contact information, if you participate in our programmes or questionnaires you may be asked to provide information which includes, but is not limited to, personal performance and behavioural characteristics. The answers that you give are stored on a database and may be presented back to you but are not disclosed to any third party. We use this information in an aggregated (anonymous) form for research purposes.

Step2Progress may collect other account-related information where appropriate, such as bank account numbers and credit card details for payment purposes. We use this information to enable us to give you access to our products and services.

We may also invite you to contact us with questions or to submit a resume in response to a job opportunity, in which cases we may ask for various demographic and contact information. This information will be used for the purposes of improving our site, keeping you informed of our latest products and services, or responding to your inquiry. Your participation is entirely voluntary.

Due to the communications standards on the internet, there is also information about your computer hardware and software that is automatically collected by Step2Progress. This information can include your IP address, browser type, domain names, access times and referring website addresses. This information is used by Step2Progress for the operation of the service, to maintain quality of the service and to provide general statistics regarding use of the Step2Progress website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through any public message boards or forum, this information may be collected and used by others. Step2Progress is not responsible for the personally identifiable information you choose to submit on these boards or in these forums.

Step2Progress encourages you to review the privacy statements of websites you choose to link to from this website so that you can understand how those websites collect, use and share your information. Step2Progress is not responsible for the privacy statements or other content on websites outside of the Step2Progress family of websites.

Use of your Personal Information

Step2Progress collects and uses your personal information to operate the Step2Progress website and deliver the services you have requested. Step2Progress also uses your personally identifiable information to update you of other products or services available from Step2Progress and its affiliates. Step2Progress may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. The results of on line tests undertaken by you may be shared with the person (usually parent, guardian or teacher) or entity (usually employer or school) that arranged the on-line test for you.

Step2Progress does not sell, rent or lease its customer lists to third parties. Step2Progress may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Step2Progress may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Step2Progress, and they are required to maintain the confidentiality of your information.

Step2Progress does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Step2Progress keeps track of the websites and pages our customers visit within Step2Progress, in order to determine what Step2Progress services are the most popular. This data is used to deliver customised content and advertising within Step2Progress to customers whose behaviour indicates that they are interested in a particular subject area.

Step2Progress websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Step2Progress or the site; (b) protect and defend the rights or property of Step2Progress; and, (c) act under exigent circumstances to protect the personal safety of users of Step2Progress, or the public.

We may also disclose your personal and other information provided by you to another third party as part of a reorganisation or sale of the assets of the Step2Progress business. Any third party to which we transfer or sell assets will have the right to continue to use the personal and other information provided by you.

Use of Cookies

The Step2Progress websites use “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalise Step2Progress ‘s pages, or register with for the Step2Progress site or services, a cookie helps Step2Progress to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Step2Progress website, the information you previously provided can be retrieved, so you can easily use the Step2Progress features that you customised.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Step2Progress services or websites you visit.

Security of your Personal Information

Step2Progress secures your personal information from unauthorised access, use or disclosure. Step2Progress secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

To access secure parts of our websites you may have to enter a username, password or similar unique identifier. You are responsible for protecting the secrecy of this identifier. We recommend that you use the latest web browsers to take advantage of advances in security technology.

Although we strive to protect your encrypted information, no data transmission over the internet is completely secure. There is some risk associated with any data transmission, including the risk that personal information may be intercepted in transit. Step2Progress cannot accept responsibility for such interception which is outside of it’s reasonable control.

Rights over Data

You have the right to obtain confirmation from Step2Progress that we have retained personal data about you, as well as a written description of the nature of that personal data, the purposes for which it is being used, the sources of the personal data and a list of the recipients with whom we have shared your personal data. You also have the right to request the modification or deletion of any personal information retained by Step2Progress that is inaccurate, although you should note that the results of specific tests undertaken by you whilst accessing the website reflect your performance at a particular time and cannot be changed after the fact. We reserve the right to charge a modest fee for providing you access to your personal information.

Changes to this Statement

Step2Progress will from time to time update this Statement of Privacy and we therefore encourage you to periodically review the Statement to ensure you are updated in how Step2Progress is protecting your information.

Contact Information

We welcome your comments regarding this Statement of Privacy. If you believe that we have not adhered to this statement, please contact us at We will use commercially reasonable efforts to promptly determine and remedy any problem.


Telephone: 0203 039 3380

Post: Step2Progress Limited Unit 10 Park Plaza Battlefield Enterprise Park Shrewsbury Shropshire SY1 3AF